Are you prepared as global IT outsourcers shrink onshore staff? These
tips will help you keep projects moving as offshore IT service provides
cut back on the on-site staff that used to work as liaisons between
customer and provider. If you've been sending IT work offshore
for a while, chances are you've noticed a trend—fewer and fewer on-site
resources provided by the outsourcer to manage the work. While providers
of offshore IT services—both Indian vendors and their U.S.—based
counterparts—once frontloaded their IT services projects and
relationships with onshore staff serving as liaisons between onshore
client and offshore provider, most have been quietly shifting more of
that work overseas.
