SSON: Can you start by giving an overview of the order-to-cash services Yahoo is currently outsourcing to Genpact?
Hernan Lopez: Yahoo has outsourced everything to Genpact; from order entry, credit management, billing collections, cash applications, reconciliations, credit card management to just small admin parts that they perform for us. Currently they serve the US market, most of the European countries and India. We have two centers - one in Romania and the other in India. Most of the US processes are served from India and the European ones from Romania.
