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New York Senator Charles Schumer is reportedly planning to introduce a bill that will impose an excise tax on US companies that use off-shore call centers.
New York Senator Charles Schumer is reportedly planning to introduce a bill that will impose an excise tax on US companies that use off-shore call centers. The goal of the bill is to stop if not reverse the off-shoring of US call center jobs.
The bill will also require US companies to tell their customers up-front which country the call is being transferred to, in the event it’s an offshore call center.
According to an AP report the bill already includes a proposed fee of 25 cents for each call transferred. Companies would have to report their total customer service calls received and the number relayed overseas on a quarterly basis.
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