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With outsourcing becoming a necessary evil for business sector recovery and public sector spending reform post recession, appetite for outsourcing has increased by 20% from last year
With outsourcing becoming a necessary evil for business sector recovery and public sector spending reform post recession, appetite for outsourcing has increased by 20% from last year, but not necessarily offshoring, to the dismay of offshore supplier organisations, according to Op2i’s Outsourcing 2010 survey report released today.
Whilst interest in outsourcing has increased, focus has yet again shifted to cost reduction, with suppliers pressured to deliver more for less – the U turn from strategic to tactical outsourcing has the potential to push outsourcing back a decade, if the industry does not heed the warnings.
There’s been a shift in the perception of the main driver for outsourcing, away from productivity and efficiency (from 40% to 34%) towards cost cutting (from 46% to 58%).
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