|
Recession-related sales slow downs and downsizing, coupled with offshore outsourcing, have heightened competition for customer service jobs, while exerting downward pressure on sales professionals’ compensation.
Recession-related sales slow downs and downsizing, coupled with offshore outsourcing, have heightened competition for customer service jobs, while exerting downward pressure on sales professionals’ compensation. These factors are causing many service professionals to consider changing careers, but they’re understandably concerned about wasting their investment in their education and experience.
That concern should be dispelled by “Going Above and Beyond: Reach the Pinnacle of Customer Service by Learning How to Think and Act Like a Concierge” (www.KatharineGiovanni.com), which demonstrates that service professionals can leverage their experience to enter many fields other than traditional sales careers, while reducing or eliminating their vulnerability to offshoring.
|
