Our survey found that 82% of these companies are using wikis, blogs, and other social networking tools for internal collaboration and knowledge sharing, putting banking and financial services among the top five industries in terms of adoption.
Scottrade, the online investment house, has made it possible for its subject matter experts to quickly share information by posting content online. The system provides a 300% increase in the speed at which documents can be disseminated throughout the company, Scottrade says.
After a year of turbulence in the banking and financial services industry, the survivors are looking for innovative ways to stay competitive. Web 2.0 applications are the answer for many of them.