These companies have not previously considered outsourcing and they are driven by the need to reduce costs and optimise headcounts.
The report entitled, Australia Outsourcing Services Market Forecast and Analysis 2009-2013, reveals that the total outsourcing market stood at $6.4 billion in 2008 and is predicted to grow at a five year compound annual growth rate (CAGR) of 4 percent over the forecast period 2009-2013.
It reveals organisations that have previously shied away from offshore outsourcing are actively evaluating this delivery model to reduce back office costs and gain access to skills while optimising their resources to adapt to the slowdown in the economy.
