The adoption of a global IT delivery model by private and public sector organisations is one of the key trends for outsourcing in 2009, along with a rise in the use of services delivered from India, according to a UK study carried out by business advisory firm EquaTerra.
The research looked at more than 400 outsourcing contracts, and found that UK firms’ use of nearshore or offshore resources rose from 57 per cent of deals in 2007 to 66 per cent in 2008.
In addition, the study revealed that IT services provided from India are now used by 89 per cent of organisations that opt for offshoring.
