IT outsourcing prices may be on the decline, but companies looking to renegotiate their IT outsourcing contracts should be prepared to lengthen the terms of their deals and sign on for additional vendor services.
So says a new report from Gartner Inc., which predicts that the cost of outsourcing IT infrastructure -- data center services and application hosting -- will decrease 5% to 20% during the next two years. The findings, based on a survey of clients of both domestic and offshore outsourcing firms, reflect what some users and other analysts are finding as well.