Organizations that are serious about offshore outsourcing and simultaneously maintaining an appropriate level of data privacy need to understand the varying offshore security issues from client and service provider perspectives. Once businesses identify and understand issues surrounding offshore outsourcing security, they can take steps to work with service providers to reduce security risks by utilizing best practices to adopt a systematic security framework.
In recent years, with global delivery and proliferation of service providers, it is natural for client businesses to be concerned about potential security breaches, given the access that providers may have to confidential data related to customers and/or employees. Clients are also cognizant of regulatory and compliance requirements that vary across regions, and are concerned about their enforcement by the providers.
