"Whenever there’s a downturn people outsource more, not less. Organizations want to take costs out wherever they can,” says Gartner analyst Linda Cohen. In late 2008, Gartner also reported that 44% of their survey respondents planned to increase their IT budgets in 2009, while 37% wanted to leave budgets at the same level. Only 19% of respondents were planning to cut their IT budgets.
As we face a more challenging economic climate, outsourcing will still flourish, only differently. 2009 could be a transition year for the industry, and as recent political, business, and technological changes continue to slowly pave the way for recovery, those who are gearing up for the eventual turnaround will benefit most. There are plenty of reasons to be positive about the role that outsourcing will play in the global economic resurgence, and following are some of our projections for the industry in 2009.
