Thousands of workers in advanced economies have seen their jobs offshored to low-wage economies. Thanks to falling telecommunications costs, business process outsourcing
has become a de facto approach to further increase corporate profits. Nowadays, thousands of white-collar jobs are being shipped to developing economies as companies search ways to lower operating costs. These white-collar jobs include customer service, R&D, documentation, and not to be missed, software development. Various emerging markets have since been competing against each other in the race to sell their armies of engineers, scientists, and accountants - to name a few - to companies based in the North America, Western Europe, and developed Asian economies.
Because of the increasing number of jobs being off-shored, even those who first supported offshoring wavered in their conviction about the advantages of shipping back-office operations abroad. Furthermore, there is much talk about workers’ rights, economic damage, and low-quality of work because of outsourcing.