Although offshoring has evolved into a mature industry, companies continue to contend with certain aggravations, including time differences, communication barriers and high turnover rates.
Offshore outsourcing has evolved from a little-used practice to a mature industry in less than a decade. Yet there's still plenty of change ahead.
Today's global economy seems to have created more job setbacks than job growth. Case in point: New research from The Hackett Group suggests that many companies will be "increasing their use of offshore resources by 50 percent in the next three years, while cutting costs by up to half through the use of cheaper overseas labor." This tremendous growth, however, does come packaged with growing pains.
