Outsourcing product development (or parts of development) offshore sounds like a good idea at the time. After all, you can augment your dev group quickly and on the cheap. But it only seems to work under certain conditions; mileage does vary depending on the company. Longer-term enterprise development projects tend to be better suited for outsourcing than shorter-term consumer Internet projects for example (I learned this the hard way). It has to do with development cycles, level of skill required for tasks, time to market, and the ability to iterate.
Arguably, you shouldn’t ever completely outsource your product development. Some things are just too strategic to lose control over. If you do decide to outsource some parts, here are some tips.
1. Hire one of them
Hire someone locally who was originally from the country you’re outsourcing to. Oftentimes different languages or dialects exist in other countries, so be sure your guy speaks the lingo. Also be tuned into other cultural nuances (for example, make sure there aren’t centuries-old bad blood between your guy and the people at the firm you use).
