TBR is pleased to announce the publishing of its research paper, "BPO Delivery from Eastern Europe: Market & Provider Overview." The new report offers end users and vendors an overview of the Eastern European BPO market, the key differences between countries in the region, profiles of the key BPO vendors and fundamental considerations when choosing a BPO provider and a delivery location. TBR estimates that Eastern Europe presently accounts for almost $1 billion in BPO exports, offering a magnitude of European languages support and a proven alternative to India for some BPO tasks. Increased acceptance of nearshoring, coupled with the consolidation of captive BPO organizations, will continue to drive growth in this attractive market.
