Business technology is fraught with risk. Successfully conceptualizing, implementing and deploying this technology to achieve operational excellence and strategic advantage can leave a firm vulnerable. Unless executives are vigilant about such risks and are willing to implement mitigation strategies, the ultimate value of business technology may be lost.
Risks can be classified into three broad categories: systems, sourcing and strategy. Some risks, such as systems and strategy, are predominantly intra-enterprise; others, notably sourcing, reflect inter-organizational challenges.
