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The topic of offshore outsourcing or business process outsourcing (BPO) gets a lot of attention when we start to experience an economic slowdown.
The topic of offshore outsourcing or business process outsourcing (BPO) gets a lot of attention when we start to experience an economic slowdown. While U.S. companies are searching for ways to trim fat, outsourcers are stepping up marketing initiatives to tout their money-saving solutions that can accommodate budget-stressed companies.
While outsourcing itself is a concept built on saving money, increased competition in the global BPO market has made the option even more attractive for those U.S. companies seeking lower cost alternatives to doing business. A new report from industry research firmIDC ( News - Alert) reveals that this phenomenon is set to continue into the near future.
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