Computer Generated Solutions, Inc. (CGS), a leader in innovative IT solutions and services, today announced that its long term services relationship between CGS Romania, a wholly-owned subsidiary, and AOL L.L.C., was recognized by FAO Research in a report published last week for having achieved value beyond initial contract expectations.
The report stated: "AOL and Computer Generated Solutions (CGS): This FAO contract, which began in 2005, is an example of a "toe-dipping approach" to outsourcing between AOL, a major corporation with greater than USD$10 million in annual revenue, that had a specific finance-related need and a relatively small FAO supplier, CGS, that not only exceeded expectations but continues to reap rewards of scope add-ons and geographic extensions. What began as a contract for outbound collection services for AOL in the US has become a service agreement that includes accounts receivable, credit and collections, reactivations, retention and sales covering the US and Europe.
