Plenty has changed in the field of offshore outsourcing, and plenty of change lies ahead. The following are some of the more noticeable developments fueling the global practice's new phase.
During the 2004 U.S. presidential elections, offshore outsourcing was a hotly contested issue. The 2008 election? Not so much. Offshoring doesn't seem to have made the shortlist of points being debated by would-be leaders this year.
What happened?
For one thing, even conservative companies now are willing to experiment with going offshore to gain a competitive edge. It may simply be a sign of how deeply ingrained the concept of globalization has become in the fabric of today’s business.
Plenty has changed in the field of offshore outsourcing, which has evolved from a little-used practice to a mature industry in less than a decade. And plenty of change lies ahead.