Globalisation, integration of labour markets and IT advancements continue to be the key drivers of global outsourcing. However, offshore outsourcing is evolving and becoming more strategic in nature, slowly bringing about transformational change within companies.
Offshoring to mature locations such as India are no longer driven just by lower cost and better quality, but are increasingly based on strategic business drivers such as continuous improvement, speed or time to market, innovation, flexibility and efficiency. New trends in offshore outsourcing are beginning to emerge.
