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Small firms are generally the biggest users of outsourcing services, according to one expert.
Small firms are generally the biggest users of outsourcing services, according to one expert.
Martyn Hart, chairman of the National Outsourcing Association, said that while small businesses are unlikely to look into offshore outsourcing, they are increasingly using local firms for IT maintenance and upgrades.
He noted that more businesses are using IT outsourcing processes as standard, rather than as 'extras' to a basic IT strategy.
'What we would call IT outsourcing is just becoming the way you actually run your IT,' Mr Hart commented.
'That is, of course, unless the small business is involved in IT - which a lot are - they will just take it as normal that's the way we do it. If you're actually involved in IT you'll do a lot more yourself.'
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