So I'm watching a new Subway commercial (the sandwich store, not the New York commuting purgatory), and the company has a new sandwich. The descriptive term is "overstuffed." Other call-outs I remember include "feast" and "satisfying." Unfortunately for Subway, these words don't take away from the visual impact. These things make the actors look like they're trying to stuff a football into their faces. One girl was eating a 'wich that was literally bigger than her head. In Normalville, we call that biting off more than you can chew. And when that happens in real life, you should take smaller bites … or outsource.
A great outsourcing target is the help desk. Question is, when do you know it's time to look at an outside source? First indicator might be when your help desk sandwich actually does get bigger than your head.
