The findings were released as more and more Australian organisations, particularly in the banking and finance sector, prepare to jump into the offshore IT and business process outsourcing markets.
The AT Kearney report, Execution is Everything: The Keys to Offshore Success, finds that businesses can make gains from sending work overseas but many are still struggling with the practice.
In particular, AT Kearney reports, 60 per cent of companies that offshore part of their operations have fallen short of performance expectations and 34 per cent have failed to meet cost-saving targets.
