Just as elemental forces move the ocean and create waves, so do essential forces--resources, budget, and competition--churn the business world and create waves. And I've noticed that each wave may look the same, but every one crests in a different way, with variable force. Some waves energize a surfer's ride; others engulf it.Nowhere does this analogy fit better than corporate IT.
If IT organizations are to provide higher levels of strategic value in the coming years, they must first ensure IT infrastructure is rigorously managed. That is why infrastructure management--the disciplined handling of foundational IT assets and activities--is so critical. Few IT organizations will be able to deliver innovation, intelligence, and differentiated value if these foundations are not solidly in place.