Although not uniquely a technology concept, outsourcing IT has become a key consideration for all IT directors.
Most business processes rely heavily on technology, thus IT outsourcing became a popular option in the 1990s. Companies identified the capital, time and space-savings associated with reductions in staff, training, equipment and work environments as advantages of outsourcing IT.
An outsourcer has highly trained engineers and consultants with expertise in particular technologies and business processes. Businesses harnessing outsourcing negate the need to invest heavily in the recruitment of qualified staff as well as the training of existing workers. IT outsourcing also addresses the problem of skills shortages which regularly slows the delivery of IT projects.