At Interop in Vegas, reps from tech services companies were pounding a familiar mantra: Offshore outsourcing is necessary because there aren't enough tech workers in the U.S. to meet demand. Will the Senate listen to them?
At a conference session on sourcing strategies on Wednesday, execs from IBM, Avaya, and CenterBeam spoke about the best ways to plan and implement an outsourcing initiative.
For the most part, it was about important, but dry stuff: A lot of talk about service level agreements, process integration, adherence to standards, and the like.
Then someone asked about outsourcing's impact on jobs.
It is, in the words of panel moderator Johna Till Johnson, of Nemertes Research, a "hot button issue."
