“IT (information technology) professionals employed in the offshore industry tend to be educated to a higher academic level than their colleagues employed in similar jobs in the US and Western Europe.” Also, because wage levels are lower, offshore service providers are able to ‘invest in training and infrastructure,’ despite operating under competitive conditions.
Few companies are confident enough to talk openly about their offshore work, rues the author. Such self-censorship around offshore sourcing has a stifling effect on honest information exchange, notes the preface, citing Computerworld. “In the UK, there are many conferences and seminars about offshore outsourcing, but these are invariably dominated by consultants and representatives from the offshore industry who understandably stress the advantages and benefits of offshoring,” writes Sparrow. Her book, therefore, aims to provide ‘an impartial and balanced analysis of the offshoring trend’.