In addition to the increasing number of back-office services, such as payroll, HR and customer care, companies are now outsourcing their core business processes. This, therefore, increases the pressure to identify the best talent at lowest possible cost anywhere in the world.
KPMG and NASSCOM jointly released a discussion note on “Emerging Destinations for Indian IT/ITES Industry at an Emerging Companies Forum held in Hyderabad today. The note highlights the opportunities and provides key trends in emerging destinations like Central/ Eastern Europe, Latin America, Asia Pacific and North America. The note also points out how increasingly important and imperative it is for the India-centric IT/ITES companies to scale-up their delivery capabilities in these regions.
