However, outsourcing, as it has become known, is not as simple as merely shipping documents off to be digitized, especially in this age of increasing regulation. There are corporate and national security concerns as well as legislation governing health data and financial information. Add the rapidly changing global economy and uncertain political landscape in parts of the world, and it's clear that any data entry outsourcing program – whether domestic, offshore or a combination of the two – must have built-in controls, a high degree of flexibility, and clearly established standards for accuracy and data integrity.
This report examines key issues involved in outsourcing data entry today:
