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Offshore outsourcing has become a potent weapon for global companies seeking to improve their financial performance
But many companies have yet to realise the full benefits offshoring can provide – advantages that extend far beyond the cost savings that first attracted their attention. These advantages are at the foundation business process outsourcing( BPO) industry.
BPO companies operate as an extension of clients’ enterprises and run customised end-to-end processes – such as finance and accounting, insurance claims processing, and market and industry analytics – and bring industry-specific knowledge to each engagement.
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