Although offshore outsourcing is no more a new corporate strategy, still many attempts fail, because of blatant management failures.
Among the most obvious mistakes in handling offshore outsourcing processes one finds: ignoring and not involving employees at an early stage, poor communication policy, underestimation of cultural differences, communication and coordination needs, overestimation of potential savings, short-term approach instead of relation building.
MOOS projecthas examined many offshore outsourcing initiatives and developed a handbook built on its findings that give guidance to trade unionists and employee representatives in order to better manage offshore projects.
