European tire maker Bridgestone Corp. has announced plans to outsource its SAP ERP support and maintenance to an offshore firm in India, but the decision isn't expected to lead to layoffs at the company.
Bridgestone, the Brussels-based subsidiary of Bridgestone Japan, will use Satyam Computer Services Ltd. in Hyderabad, India, to manage SAP support and development, the two companies said in a statement last week.
The three-year agreement will allow Bridgestone to reduce the amount of SAP support work handled on-site "and free up resources to focus on new request and new demands," said Joe O'Neill, IT director of Bridgestone Europe.
