A privately circulating commentary by the Gartner Group predicting IT cost reductions through automation and job cuts is cheering offshore-outsourcing companies, because they believe their business models position them well to take advantage of the coming trends in IT.
A key advantage enjoyed by offshore outsourcers is their longtime establishment as global delivery service providers that aren't developing generic products, such as operating systems or applications software. In its commentary, Gartner said IT operations are eschewing the purchase of "expensive oversize software that requires complex implementation projects" in favor of automation and the use of offshore outsourcing to lower costs.
