Research and Markets has announced the addition of "The global pricing guide" to offshore outsourcing to their offering.
Given the growth of offshore outsourcing over the last few years, low-cost nations other than India have begun to aggressively pursue a portion of offshore outsourcing. Outsourcers and end users focus on the savings made in the move offshore but hidden costs and other risks can complicate the decision to move offshore.
Following the devaluation of the peso, Argentina is now the least expensive market for an outsourced voice-based customer care agent and also one of the least expensive labor markets in the world.
