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EYE ON OFFSHORE CALL CENTER OUTSOURCING
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The worldwide market for customer service outsourcing hit $12.2 billion in 2007, compared with $8.4 billion in 2004, according to Gartner Research
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Tuesday, October 30, 2007
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SALARY SURVEY: THEY'RE NOT ROCK STARS, BUT EES EARN SATISFACTION
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In the greater scheme of things and for the time being, engineers--especially in North America--have it pretty good
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Monday, October 29, 2007
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STEPS TO SUCCESS IN IT OUTSOURCING
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The European market of IT services is challenged by powerful competition pressure, but observers predict the growth in outsourcing sector.
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Sunday, October 28, 2007
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PEOPLESOFT TECHNOLOGIES IN ROMANIA BROUGHT BY IT SIX GLOBAL SERVICES
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The setting up of a dedicated software division based on PeopleSoft technologies is a very important moment for the largest software development company in Oltenia.
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Saturday, October 27, 2007
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HOW TO CHOOSE AN OFFSHORE OUTSOURCING DEVELOPMENT PARTNER
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Offshore software development outsourcing offers many benefits, among them faster time to market, lower costs, access to high-level programming talent
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Saturday, October 27, 2007
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SURVEY FINDS SMALL BUSINESS BPO STAGNATING
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Business process outsourcing, or BPO, and the practice of looking beyond American shores to find ample arrangements
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Friday, October 26, 2007
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EUROPE NOW BIGGEST OUTSOURCING MARKET
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Overall growth is slowing, and in the U.S. the value of major contracts is down, shifting the focus to the Continent
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Thursday, October 25, 2007
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CHANGING TRENDS AND LANDSCAPE IN BPOS
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Offshoring of business processes is now a proven strategy across all successful organisations. The key differentiator is the pace of transition to low cost countries and the pace of movement up the value chain in the work sent offshore.
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Tuesday, October 23, 2007
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CONSIDERATIONS IN EVALUATING ONSHORE VS. OFFSHORE SOFTWARE DEVELOPMENT
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The notion of outsourcing software development initiatives to offshoring centers like India, China and Russia has sparked tremendous interest, as well as great controversy and angst across the IT world
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Friday, October 19, 2007
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EASTERN EUROPE ICT AND OUTSOURCING MARKET REPORT
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It underlines the issues related to the success of the industry and provides a prudent analysis on its various aspects.
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Friday, October 19, 2007
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MIDSIZE-BUSINESS OUTSOURCING GROWTH STALLS
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Most of the outsourced services are carried out onshore, with just an estimated 5% using offshore outsourcing operations, according to an AMI Partners report.
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Thursday, October 18, 2007
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SMART IT OUTSOURCING ADVICE IN A DECLINING MARKET
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The prevalence of IT outsourcing megadeals valued at $1 billion or more dropped 67% in the first quarter of this year, according to Gartner Inc.
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Thursday, October 18, 2007
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INDUSTRY BODIES CALL FOR EU CLINICAL TRIALS DIRECTIVE CHANGES
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Two major bioscience industry trade associations have called for changes to be made to the European clinical trials directive in order to bring about "harmonisation, transparency and consistency" in this area across the member states
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Thursday, October 18, 2007
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2008 OUTSOURCING EXCELLENCE AWARDS NOMINATIONS DEADLINE EXTENDED TO NOV. 15
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The deadline for nominations for Outsourcing Center’s 2008 Outsourcing Excellence Awards, sponsored by Everest Group and Forbes, is now November 15.
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Wednesday, October 17, 2007
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CENTRAL&EASTERN EUROPE IT OUTSOURCING REVIEW: IN 2007 THE VOLUME OF IT OUTSOURCING MARKET
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By the results of the Central&Eastern Europe IT Outsourcing Review, conducted by Ukrainian Hi-Tech Initiative as a preparation stage in organizing the Ukrainian Outsourcing Forum '2007
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Wednesday, October 17, 2007
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OFFSHORE OUTSOURCING: A LOOK AT THE SECURITY RISKS
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Offshore outsourcing can save money. Are the savings worth the security risks? Columnist Philip Alexander addresses security and data concerns CIOs should be aware of when sending work offshore
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Wednesday, October 17, 2007
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BAY AREA CHAPTER EXPLORES OUTSOURCING, VISUALIZATION
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A quick show of hands in the audience at the recent San Francisco-area TDWI chapter meeting indicated that most companies still send data work off shore
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Wednesday, October 17, 2007
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"OUR CUSTOMERS ARE STILL MOSTLY DOING RESEARCH WITH REGARD TO BULGARIA AND SERBIA".
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Prologis, the world’s largest owner, manager and developer of distribution facilities, has already established its position in Romania with Bucharest A1 logistics park
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Tuesday, October 16, 2007
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SUEZ LOOKS TO U.K., ROMANIA, BULGARIA FOR NUCLEAR PROJECTS
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French energy and utilities company Suez (SZE), which plans to merge with Gaz de France (1020848.FR) in the first half of 2008
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Tuesday, October 16, 2007
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MANAGING MANAGEMENT
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New corporate CIO sends a memo around the divisional IT group.
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Monday, October 15, 2007
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BEWARE OF OUTSOURCING BACKLASH
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With the increase of Internet technology that began in the late 1990s and the resulting facilitation of reliable and near-instantaneous global business communications
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Monday, October 15, 2007
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OUTSOURCING PUMMELS OFFSHORING IN IT BUDGET PLANS
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Study shows that while many IT managers allocate money for outsourcing, an overwhelming majority don't plan to offshore work in 2007
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Monday, October 15, 2007
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TEN MANTRAS FOR A SUCCESSFUL OFFSHORE EXPERIENCE
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Everybody in the industry talks about the "why" of outsourcing but often the "how to" is missed.
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Monday, October 15, 2007
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EIGHT SIGNS YOU'RE NOT READY FOR OUTSOURCING
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Outsourcing some or all of your company's IT functions can jump-start your business, push it to the next level or just get your systems under control.
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Wednesday, October 10, 2007
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OFFSHORE SOFTWARE DEVELOPMENT
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It is a well known fact that the offshore outsourcing (or any type of outsourcing for that matter) carries known and unknown risks
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Monday, October 08, 2007
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SUCCESSFUL OFFSHORE OUTSOURCING FOR SMALL TO MID-SIZE BUSINESSES
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The mounting cost of IT services puts considerable pressure on the scarce financial and staff resources of Small to Mid-size Businesses (SMBs).
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Sunday, October 07, 2007
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TYPES OF OUTSOURCING SERVICES
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Today most of the companies wants cost cutting in their business.
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Friday, October 05, 2007
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EMS PROVIDERS EXPAND GLOBALLY
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To grow revenue in a very competitive industry, many electronics manufacturing services providers are expanding to new countries
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Thursday, October 04, 2007
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IBM APPLIES FOR PATENT TO AID OUTSOURCING JOBS
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IBM Corp., which has invested billions to expand its footprint and its employee count in countries such as India, has applied for a U.S. patent for technology
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Thursday, October 04, 2007
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HACKETT: FINANCIAL TIMES OF LONDON, ''TRANSFORMATION IS THE FIRST STEP IN OUTSOURCING''
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Outsourcing providers that have seen their fortunes rocket as companies worldwide have looked to offshore providers
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Wednesday, October 03, 2007
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OFFSHORE GEOGRAPHY IS ONE AREA WHERE IT PAYS TO BE NARROW-MINDED
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Selecting an offshore services provider based primarily on the country in which it is located is a bit like choosing a car
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Monday, October 01, 2007
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CREATIVE OUTSOURCING
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All businesses today have to focus on core processes. For most of them the list is not only short but fairly standard:
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Monday, October 01, 2007
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